Connected accounts and permissions

Last updated October 6, 2026

Realbard does its work through accounts you already have — your Facebook Page, your Instagram, your Google account, your mailbox. This page lists every permission it asks for, by its real name, with why it is asked and what it is used for. Nothing is connected until you connect it, and each can be taken back at any time.

In short

You can sign up and use Realbard without connecting anything. Each connection is separate and asked for only when you want the feature it makes possible.
Every permission is used for a feature you can see in Realbard, and for nothing else — not for advertising of ours, and not to train AI models.
Realbard can send email from your Gmail or Microsoft address. It cannot read your mailbox.
Posts wait for your approval unless you tell Realbard otherwise, and an advert never starts spending without your yes.
Disconnecting stops Realbard’s access at once. Delete your data says how to remove what it already holds.

This box is a summary. The text below is the document.

1.Google

Three separate things, each with its own consent screen. Sign-in is the only one most people use.

What you choose to do	Permission asked for	Why, and what Realbard does with it	What it is never used for
Sign in with Google	`openid` `email` `profile`	So you can create an account and sign in without a password. Realbard receives your name, email address and profile picture, and remembers which Google account is yours.	Reading anything else in your Google account. No access token is kept after sign-in.
Send email from your Gmail address	`https://www.googleapis.com/auth/gmail.send` (with `openid` `email` `profile` to know which address it is)	So the emails you write or approve in Realbard — a reply to an enquiry, new homes for a buyer — go out from your own address and your clients hear from you, not from a system.	Reading, searching, changing or deleting your mail. Realbard has no permission to open your mailbox and does not ask for one.
Run search adverts in your Google Ads account	`https://www.googleapis.com/auth/adwords`	To list the Google Ads accounts you can use, create the campaigns you approve, and read their daily results (times shown, clicks, cost, enquiries) for your results page.	Changing campaigns Realbard did not create for you. Spending without your approval.

What you choose to do: Sign in with Google
Permission asked for: openid email profile
Why, and what Realbard does with it: So you can create an account and sign in without a password. Realbard receives your name, email address and profile picture, and remembers which Google account is yours.
What it is never used for: Reading anything else in your Google account. No access token is kept after sign-in.

What you choose to do: Send email from your Gmail address
Permission asked for: https://www.googleapis.com/auth/gmail.send
(with openid email profile to know which address it is)
Why, and what Realbard does with it: So the emails you write or approve in Realbard — a reply to an enquiry, new homes for a buyer — go out from your own address and your clients hear from you, not from a system.
What it is never used for: Reading, searching, changing or deleting your mail. Realbard has no permission to open your mailbox and does not ask for one.

What you choose to do: Run search adverts in your Google Ads account
Permission asked for: https://www.googleapis.com/auth/adwords
Why, and what Realbard does with it: To list the Google Ads accounts you can use, create the campaigns you approve, and read their daily results (times shown, clicks, cost, enquiries) for your results page.
What it is never used for: Changing campaigns Realbard did not create for you. Spending without your approval.

Realbard’s use and transfer to any other app of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements. The privacy policy sets out what that means in full.

To take it back: Settings → Connections in Realbard (Outreach → Sending from, for Gmail), or your Google account’s permissions.

2.Facebook and Instagram

An administrator of your workspace connects Facebook once, through Facebook’s own login, and chooses which Pages, Instagram accounts and advertising accounts Realbard may use. These are the permissions that connection asks for.

So that Realbard can	Permission	What it does with it
See which Pages you manage	`pages_show_list` `pages_read_engagement`	Shows you your Pages to choose from, and reads the Page it will post to — its name and the posts Realbard published there.
Post to your Facebook Page	`pages_manage_posts`	Publishes the posts, photographs and videos you approved to your Page, at the time you chose.
Post to your Instagram account	`instagram_basic` `instagram_content_publish`	Finds the Instagram professional account linked to your Page and publishes the posts, reels and stories you approved to it.
Run adverts for your homes	`ads_management` `ads_read`	Creates the adverts you approved, in the housing category Meta requires for property; pauses or removes them when you say; reads their results for your results page.
Work with your business’s assets	`business_management`	Reads which advertising accounts and Pages belong to your business. If you ask Realbard to run adverts from its own advertising account, shares your Page with it so the adverts carry your Page’s name.
Receive enquiries from advert forms	`leads_retrieval` `pages_manage_metadata`	When someone fills in the form on one of your adverts, receives what they entered and adds them to your clients, so they are answered. The second permission lets your Page notify Realbard that a form was filled in or a message arrived.

So that Realbard can: See which Pages you manage
Permission: pages_show_list pages_read_engagement
What it does with it: Shows you your Pages to choose from, and reads the Page it will post to — its name and the posts Realbard published there.

So that Realbard can: Post to your Facebook Page
Permission: pages_manage_posts
What it does with it: Publishes the posts, photographs and videos you approved to your Page, at the time you chose.

So that Realbard can: Post to your Instagram account
Permission: instagram_basic instagram_content_publish
What it does with it: Finds the Instagram professional account linked to your Page and publishes the posts, reels and stories you approved to it.

So that Realbard can: Run adverts for your homes
Permission: ads_management ads_read
What it does with it: Creates the adverts you approved, in the housing category Meta requires for property; pauses or removes them when you say; reads their results for your results page.

So that Realbard can: Work with your business’s assets
Permission: business_management
What it does with it: Reads which advertising accounts and Pages belong to your business. If you ask Realbard to run adverts from its own advertising account, shares your Page with it so the adverts carry your Page’s name.

So that Realbard can: Receive enquiries from advert forms
Permission: leads_retrieval pages_manage_metadata
What it does with it: When someone fills in the form on one of your adverts, receives what they entered and adds them to your clients, so they are answered. The second permission lets your Page notify Realbard that a form was filled in or a message arrived.

Only if you turn on messages in your inbox

So that Realbard can	Permission	What it does with it
Answer Messenger messages	`pages_messaging`	Shows the messages people send your Page in your Realbard inbox, and sends the replies you or Realbard write.
Answer Instagram direct messages	`instagram_manage_messages`	The same, for messages sent to your Instagram account.
Answer comments under your posts and adverts	`pages_read_user_content` `pages_manage_engagement` `instagram_manage_comments`	Shows comments on your Page’s and Instagram account’s posts and adverts in your inbox, and posts your replies. It can hide a comment when you ask it to.

So that Realbard can: Answer Messenger messages
Permission: pages_messaging
What it does with it: Shows the messages people send your Page in your Realbard inbox, and sends the replies you or Realbard write.

So that Realbard can: Answer Instagram direct messages
Permission: instagram_manage_messages
What it does with it: The same, for messages sent to your Instagram account.

So that Realbard can: Answer comments under your posts and adverts
Permission: pages_read_user_content pages_manage_engagement instagram_manage_comments
What it does with it: Shows comments on your Page’s and Instagram account’s posts and adverts in your inbox, and posts your replies. It can hide a comment when you ask it to.

What it is never used for: posting anything you have not approved or told Realbard to post on its own; reading your personal profile, your friends or your private messages; advertising of ours; training AI models. Adverts for homes are always created in Meta’s housing category, which does not allow an audience to be chosen by age, gender or postcode — Realbard does not offer those choices.

To take it back: Settings → Connections in Realbard, and Inbox → Channels for messages; or in Facebook, Settings → Business integrations → Realbard → Remove.

3.WhatsApp

Only if you connect a WhatsApp Business number to your inbox.

So that Realbard can	Permission	What it does with it
Answer WhatsApp messages	`whatsapp_business_messaging`	Shows the messages people send your business number in your Realbard inbox, and sends the replies you or Realbard write.
Set the number up	`whatsapp_business_management`	Reads the number you chose and registers Realbard to receive its messages.

So that Realbard can: Answer WhatsApp messages
Permission: whatsapp_business_messaging
What it does with it: Shows the messages people send your business number in your Realbard inbox, and sends the replies you or Realbard write.

So that Realbard can: Set the number up
Permission: whatsapp_business_management
What it does with it: Reads the number you chose and registers Realbard to receive its messages.

Realbard does not read your personal WhatsApp, your contacts, or any number you did not connect. To take it back: Inbox → Channels → WhatsApp → Turn off.

4.Microsoft (Outlook, Microsoft 365)

What you choose to do	Permission asked for	Why, and what Realbard does with it	What it is never used for
Send email from your Outlook or Microsoft 365 address	`Mail.Send` `User.Read` `offline_access` (`openid` `email` `profile`)	So the emails you write or approve in Realbard go out from your own address. It reads your address and name to know which mailbox it is, and keeps the connection so you are not asked again each time.	Reading, searching, changing or deleting your mail, calendar, contacts or files.

What you choose to do: Send email from your Outlook or Microsoft 365 address
Permission asked for: Mail.Send User.Read offline_access
(openid email profile)
Why, and what Realbard does with it: So the emails you write or approve in Realbard go out from your own address. It reads your address and name to know which mailbox it is, and keeps the connection so you are not asked again each time.
What it is never used for: Reading, searching, changing or deleting your mail, calendar, contacts or files.

To take it back: Outreach → Sending from → Remove, or your Microsoft account’s app permissions.

5.What is kept, and how

Access tokens — the keys the platforms give Realbard when you connect — are stored encrypted (AES-256) and are deleted the moment you disconnect.
Identifiers of the Pages, accounts and mailbox you chose, so Realbard knows where to publish and send.
What came back: the results of what was published, the enquiries from your advert forms, and the messages in your inbox. These are part of your workspace and stay until you delete them or your account.
AI: to draft a reply, the recent messages of that conversation are sent to an AI model; to summarise your results, the figures are. Neither is used to train models. The privacy policy says which providers.

6.You decide what goes out

A permission lets Realbard act; your settings decide when it does.

Posts wait in “To approve” until you say yes. You can change that to “post and tell me” or “just post” in your marketing plan, and change it back.
Adverts are never published and never spend money without your approval.
First answers to new enquiries and messages are sent straight away, so nobody waits — as your agency’s assistant, from the listing’s facts. Turn this off under Clients → How I answer, and Inbox → Channels.
Replies to comments wait for you unless you choose otherwise.

7.Questions

If something here does not match what you see on a consent screen, tell us: [email protected].