Terms of Service

1. The service

Realbard is a marketing operations platform for real estate teams. It ingests property listings, generates advertising campaigns and marketing content with artificial intelligence, routes drafts through an approval workflow you control, publishes approved campaigns to third-party advertising platforms through their official APIs, and reports performance. We may improve or change features over time; we will not materially reduce the core functionality of a paid subscription during its term without notice.

2. Accounts and workspaces

• You must provide accurate registration information and keep your credentials confidential. You are responsible for activity under your account.
• Workspaces (organizations) have roles — admin, marketer, approver — and each member acts within the permissions their role grants.
• You must be at least 16 and using the service for business purposes.

3. Your content

Listings, brand material, and everything you upload or connect remain yours. You grant Realbard a limited license to host, process, display and transmit that content solely to operate the service — including generating campaign drafts from it and, when you approve a campaign, transmitting it to the platform you chose. The license ends when the content or your account is deleted, except for the backup and legal-retention windows described in our Privacy Policy.

You are responsible for having the rights to the content you provide — including property photos and listing data — and for its accuracy.

4. AI-generated content and approvals

Realbard generates marketing content with AI. Generated content can be inaccurate or unsuitable, which is why the platform places every draft in your approval queue: nothing is published without an explicit approval from your workspace, and approving a campaign is your decision and your responsibility.

You are responsible for ensuring the campaigns you approve comply with the laws that apply to you — including real estate advertising and fair-housing rules in your jurisdiction — and with the advertising policies of the platforms you publish to. As between you and Realbard, you own the generated content in your approved campaigns to the extent we hold any rights in it.

5. Connected third-party platforms

Publishing requires connecting third-party accounts (for example Google Ads or Meta). Those connections use the platforms’ official OAuth flows and APIs, and your use of each platform remains governed by its own terms and advertising policies. You authorize Realbard to act on your connected accounts only to run the campaigns you approve and read their performance. You can disconnect any platform at any time, from Realbard or from the platform’s own security settings.

Platforms may change or revoke API access; Realbard is not responsible for a platform’s decisions about your advertising account.

6. Acceptable use

You agree not to:

• use the service to publish content that is unlawful, deceptive, discriminatory (including violations of fair-housing advertising laws), or infringing;
• market properties or listings you are not authorized to market;
• probe, disrupt, or overload the service, or access it by any means other than the interfaces we provide;
• resell or sublicense the service without our written agreement;
• use the service to violate the terms or policies of a connected platform.

We may suspend accounts that put the service or other customers at risk.

7. Fees and billing

Paid plans are billed in advance on the schedule shown at purchase, and renew automatically until cancelled. Cancelling stops the next renewal; except where the law requires otherwise, fees already paid are non-refundable. We will give at least 30 days’ notice before a price change takes effect on your renewal. Taxes are your responsibility where applicable.

8. Realbard’s intellectual property

The service, its software, design, and branding are owned by Realbard and its licensors. These Terms grant you a limited, non-exclusive, non-transferable right to use the service for your internal business during your subscription — no other rights are granted.

9. Termination

You can stop using the service and delete your account at any time (see the Data Deletion page). We may suspend or terminate the service for material breach of these Terms that is not cured within 14 days of notice, or immediately for serious abuse. On termination, your connected platforms are disconnected and your data is deleted on the schedule in the Privacy Policy.

10. Disclaimers

The service is provided “as is”. To the maximum extent the law allows, we disclaim all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the service will be uninterrupted or error-free, that generated content will be accurate or effective, or that any campaign will achieve particular results.

11. Limitation of liability

To the maximum extent the law allows, neither party is liable for indirect, incidental, special, consequential, or punitive damages, or lost profits or revenues. Realbard’s total liability under these Terms is limited to the amounts you paid us for the service in the 12 months before the claim. Nothing in these Terms limits liability that cannot be limited by law.

12. Indemnity

You will defend and indemnify Realbard against third-party claims arising from your content, the campaigns you approve, or your breach of these Terms or of a connected platform’s policies.

13. Governing law and disputes

These Terms are governed by the laws of Bangladesh, and disputes will be resolved in the courts of Dhaka, Bangladesh, except where the law of your country gives you mandatory protections or venue rights that apply regardless.

14. Changes to these terms

When we change these Terms we will update the date at the top, and for material changes we will notify account owners by email or an in-app notice at least 14 days before they take effect. Continuing to use the service after that date means you accept the updated Terms.

15. Contact

Questions about these Terms: [email protected].